How it works
Repair, alteration,
and the layer between.
SYOM is the infrastructure that connects fashion brands, master tailors, and customers. Here is how each side works.
For customers
Book it, ship it,
get it back.
You can book directly here on syom.io, or through a brand that has embedded SYOM in their service experience. Pricing is the same either way.
Choose what needs doing. Repair a tear, take in a waist, replace a button, restore a lining. The booking flow shows the fixed price before you confirm.
Ship the garment in, or drop it at a care station if the brand offers one. We match it with a tailor whose specialty fits the work.
Track the progress. We notify you when it ships back, ready to wear.
For brands
Embed care as
a native service.
SYOM is white-label ready. Brand the customer experience as your own. Pricing stays within SYOM-defined ranges, so you control positioning without managing rate negotiation.
ESPR and DPP compliance documentation is generated automatically for every service. The audit trail runs end to end.
No internal care operation required.
For tailors
Fixed payouts.
No bidding.
SYOM operates a hand-picked Nordic tailor network. Payouts are fixed per service type. No bidding, no rate negotiation, no margin pressure.
Capacity is on your terms. Set how many garments per week, which specialties you take, when you accept. SYOM handles customer communication and scheduling.
Three sides.
One platform.
Same standards, same service, regardless of entry point.